Ordering Information

Can't find the answer?

If you can't find the information you're looking for, please contact one of AWC's Wine Advisors who will be happy to discuss your query.

 
2012 Palmer

Ways To Pay

  • Credit/Debit Card
    AWC Fine Wine accepts Visa and Mastercard credit and debit cards. American Express can currently be accepted for telephone orders - this will be available online in the near future. A processing fee of 2.5% applies to credit card payments.
  • If credit card payments are unavailable at the checkout, please submit your order to AWC at the checkout. A Wine Advisor will contact you to arrange payment.
  • Bank Transfer/Banker's Draft
    If you wish to pay by bank transfer or banker's draft, please select 'Request Invoice' when submitting your order. A Wine Advisor will contact you regarding details of the process.

    Our bank account details can be found here.

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Ordering En Primeur Wines

En Primeur Chateau Haut-Brion
  • What does the En Primeur purchase price include?
    The listed purchase price includes the wine, in case quantity, and delivery from Bordeaux to our UK bonded warehouse on release. Prices may vary due to fluctuations in currency, the market, and to stock not being sold. Prices are quoted as In Bond (excluding VAT and duty).
  • Are there additional duties and fees that will need to be paid? If so, when?
    Once the wines are received by AWC in its bonded warehouse in London, they are allocated to your Bonded Customer Account by default and AWC will notify you of their arrival by email. When the wine is taken out of bond, duty and VAT at the prevailing rates will apply.

    Upon your confirmation we will store your En Primeur wines in your Bonded Customer Account until you provide AWC with delivery instructions.

    “Bonded Customer Account” means your En Primeur wines that are allocated to you and that are stored within AWC's bonded facilities.
  • How will the wine be delivered to me? Where and when will it be delivered? Will there be an additional shipping/delivery cost?
    You may choose to have the wine shipped to you or to the storage facility of your choice. You will be responsible for shipping/delivery costs at the prevailing (2014) rates. When the wine is released from bond and delivered to you or to the storage facility of your choice you will be required to pay duty and VAT at the applicable rates at the time of delivery. Please contact AWC for details of current rates of duty and VAT.
  • Are my En Primeur purchases insured?
    AWC Fine Wine will be responsible for insuring En Primeur wines purchased through the company at their original invoice value, until your delivery and/or storage instructions have been completed.
  • Why purchase En Primeur wines?
    As many of the top En Primeur wines have a limited allocation, ordering directly from AWC ensures you can secure the wines you want when they are released. Contact one of AWC's wine advisors to secure your choices, and find out more about how your En Primeur wines will be stored and delivered.

View more information about En Primeur »

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